To give you an idea of specific problems we have come across, and how we solved them, we present our “Case Study” series. These posts will give you an idea of how custom software and integration can help your business succeed.
Waste Management-Recycling Services (WMRS) has been providing innovative recycling solutions to office, manufacturing and industrial facilities since 1984. They are the largest recycler of post-consumer fiber in the Chicago-area.
WMRS has been successfully utilizing a fully integrated CRM/Operational system based on the Goldmine CRM system since 1998. The Goldmine solution is a very mature system and has been ideal for WMRS tasks. As systems have continued to evolve, WMRS decided to embark on a Legacy System Replacement project to upgrade the current Goldmine system, and other integrated operational systems, with a robust web-based application. How could we convert their outdated system to a new web based application that would last for years to come?
Our Solution: Black Line Consulting (BLC) worked closely with WMRS and designed a Web Application that took the best of what Goldmine offered and designed a truly state-of-the-art system. The new “WM Recycling Management System” addresses significant operational inefficiencies and automates manual tasks truly providing a rapid return on investment. In addition, WMRS will now enjoy the benefits of modern technology and the ability to rapidly adjust and extend the system to meet the ever-changing business environment.
The “WM Recycling Management System” was built through the Black Line Software Maintenance program, an affordable and flexible way to address an organization’s software needs.